JOB DESCRIPTION: • PERFORMS A VARIETY OF DUTIES RELATED TO THE PROCESS OF RECEIVING, SHIPPING, AND PROPER ROUTING OF PRODUCT. • CONDUCTS RECEIPT OF PRODUCT AGAINST CUSTOMER SALES ORDERS USING COMPUTER WORKSTATION TO INLCUDE BARCODE SCANNER. • INSPECTS AND VERIFIES MODEL AND BRAND OF CUSTOMER PRODUCT PRIOR TO RECEPT. • IDENITFYING COMPUTER SERIAL NUMBERS ON DEVICES AND HANDTYPING OR SCANNING INTO SYSTEM OF RECORD. • RESPONSIBLE FOR ROUTING PRODUCT BASED ON CONFORMING VS. NON-CONFORMING PRODUCT CRITERIA. • OTHER DUTIES INCLUDE READING WORK ORDERS, FOLLOWING ORAL INSTRUCTIONS, AND ATTACHING TAGS/LABELS TO MATERIALS AND/OR CONTAINERS, MAINTAINING A CLEAN AND SAFE WORK AREA. • SHIPPING OUT KITS AND COMPLETED ORDERS TO THE CORRECT CUSTOMERS ON A DAILY BASIS. • USING DIAGNOSTIC SOFTWARE TO AID IN REPAIR PROCESS.

REQUIREMENTS: • MUST BE ABLE TO READ AND WRITE CORRESPONDENCE AND COMPLETE ASSIGNED TASKS AS TRAINED. • ABILITY TO LIFT AND/OR MOVE UP TO 50 POUNDS REQUIRED. • MUST HAVE THE ABILITY TO HANDLE MULTIPLE TASKS AND MEET THE DEADLINES WHEN REQUIRED TO DO SO. • ABILITY TO READ AND INTERPRET DEPARTMENTAL DOCUMENTS SUCH AS RECEIVING DOCUMENTS, SALES ORDERS, PROCEDURAL MANUALS, SOP’S, AND OSHA SIGNS POSTED THROUGHOUT THE WORK AREA. • ABILITY TO ACCURATELY CALCULATE FIGURES, AMOUNTS, AND PERCENTAGES FOR THE PURPOSE OF REPORTING INVENTORY AUDIT RESULTS, AND VENDOR/RECEIVING ISSUES. • TECHNICAL EXPERIENCE – ABLE TO DISCERN THE DIFFERENCE BETWEEN MODEL NUMBERS AND SERIAL NUMBERS, AS WELL AS BRAND DISTINCTION. • ABILITY TO UTILIZE A COMPUTERIZED INVENTORY SYSTEM TO PERFORM ROUTINE DATA ENTRY FUNCTIONS. • GOOD COMMUNICATION SKILLS ARE REQUIRED. ABILITY TO FOSTER OPEN AND CLEAR COMMUNICATION. • REQUIRED TO STAND OR SIT DURING LONG PERIODS OF TIME, USE HANDS AND FINGERS TO UTILIZE A COMPUTER KEYBOARD, OPERATE NECESSARY PERIPHERAL DEVICES. MINIMUM JOB REQUIREMENTS: • HIGH SCHOOL DIPLOMA OR GED; AT LEAST 1 YEAR OF EXPERIENCE THAT IS DIRECTLY RELATED TO THE DUTIES AND RESPONSIBILITIES SPECIFIED. • MUST BE WILLING TO SUBMIT TO A PRE-EMPLOYMENT BACKGROUND CHECK AND DRUG SCREEN.