Collector Job Details Location: Louisville, KY Schedule: Monday – Thursday | 9:00 AM – 5:30 PM Friday | 8:00 AM – 4:30 PM Pay: $20.01 per hour Position Type: Full-Time About the Collector Role Crown Staffing is seeking a dependable and persuasive Collector to join a financial services team in Louisville, KY. This role involves performing collection activities on defaulted student loans and/or federal assets in compliance with all regulations and department policies. The ideal candidate will have excellent communication skills, be detail-oriented, and thrive in a fast-paced, results-driven environment. Key Responsibilities -Contact defaulted borrowers via phone and automated dialing systems to negotiate repayment arrangements -Comply with all legal, regulatory, and company policies in all collection activity -Use skip tracing techniques to locate borrowers and third-party contacts -Provide counseling and education to borrowers regarding repayment options and solutions -Document all borrower interactions and collection activity accurately and thoroughly -Research account histories and use internal and external tools to gather borrower information -Maintain productivity goals and meet collection targets -Handle sensitive financial data and maintain borrower confidentiality -Perform other collection-related duties as assigned Qualifications -High school diploma or equivalent required -At least 6 months of call center, debt collections, sales, or student loan servicing experience preferred -Excellent verbal and written communication skills -Proficient computer skills and ability to navigate multiple systems -Experience using automated dialing systems a plus -Strong problem-solving and listening skills -Working knowledge of student loan programs is a plus About Crown Staffing Crown Staffing is a staffing and recruiting company that unites character-driven people and companies to build rewarding careers and strong organizations. In 2024, we employed over 22,000 professionals in industrial, manufacturing, administrative, and healthcare jobs nationwide. Our relationships with top employers mean you’ll learn about positions you won’t find elsewhere. Discover the opportunity for meaningful work and a dynamic career when you work with Crown Staffing! Next Steps Thank you for your interest in our Collector position! After applying, a Crown Staffing team member will contact you shortly. Have questions? Call or text us at (502) 935-6600 – we’re happy to help! Walk-ins welcome: 6801 Dixie Hwy, Suite 165, Louisville, KY 40258 Crown Staffing is an Equal Opportunity Employer (M/F/D).

-High school diploma or equivalent required -At least 6 months of call center, debt collections, sales, or student loan servicing experience preferred -Excellent verbal and written communication skills -Proficient computer skills and ability to navigate multiple systems -Experience using automated dialing systems a plus -Strong problem-solving and listening skills -Working knowledge of student loan programs is a plus