Our client is a manufacturer of premium hardscape accessory products. They are looking for an Order Entry Specialist for their facility in Aurora, IL. Hours: 8:00 am – 4:30 pm, M – F Pay Rate: $20-$22/hour based on experience In this role, you will be responsible for processing orders efficiently and accurately, ensuring timely fulfillment. Responsibilities: 1. Order Entry: Enter customer orders into our system accurately, ensuring all product codes, quantities, and shipping details are correct. o Emailed purchase orders o Phone orders o Online portals 2. Freight Bill Auditing: Audit freight bills against freight quotes provided for each order to ensure accuracy and resolve discrepancies. 3. Phone Support: Answer incoming calls from customers and sales representatives, assisting with order inquiries, status updates, and general questions. 4. Customer Service: Provide excellent customer service by responding promptly and professionally to inquiries and concerns via phone and email. 5. General Administrative Support: Assist with general office tasks as needed.

Qualifications: 1. Attention to Detail: Must have strong attention to detail and be able to accurately enter and process orders without error. 2. Critical Thinking: Ability to think critically and solve problems as they arise, especially when dealing with complex orders or discrepancies. 3. Communication Skills: Excellent written and verbal communication skills to handle customer interactions effectively. 4. Fast Learner: Quick to adapt to new software, systems, and processes. 5. Customer Service Focus: Friendly and approachable, with a dedication to providing excellent customer service. 6. Organization: Ability to manage multiple tasks and prioritize effectively. 7. Computer Skills: Comfortable with MS Office, email, and order management systems. o Office 365 o Sage 100 8. Prior experience in order entry or customer service roles 9. Working with logistics is a plus. Benefits while working with Crown Staffing MEC Health, 24-Hour Group Accident, Short-Term Disability, Term Life and AD&, Dental , Vision, Behavioral Health, IDX Social Plus, FreeRX Earned Paid Leave (based on hours worked) Competitive pay Weekly pay Direct deposit with pay card option No fees for our services and ongoing support Opportunities for permanent placement and career advancement Supportive work environment focused on teamwork and employee welfare APPLY NOW! Crown Staffing is an Equal Opportunity Employer M/F/D.