Crown Staffing is looking for a Customer Service Representative in the Newberry SC area. 

This position will professionally respond and interact with customers using various means of communication, (phone, or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system. If you have previous customer service experience in a call center or office environment plus excellent computer skills, then we want you to join our team!

Schedule:

The schedule for this position is Monday-Friday, 8:00am-5:00pm; rotating Sundays from 8:00am-4:00pm

Position Responsibilities:

• Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits.

• Provide customer support with special requests.

• Assist various departments in the Distribution Center as needed.

• Other projects or duties as assigned.

• This position is open to local residents only, no relocation offered.

*Required Experience : 

6 months in call center environment

Required Qualifications :

• High school diploma or GED.

• Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment.

• Ability to deal with customers on a day to day basis, via phone and/or in person.

• Strong interpersonal and exceptional problem solving skills in addition to being a team player.

• This position must pass a post-offer background and drug test.

• Excellent computer skills

.

Preferred Qualifications :

• 1 – 2 Years Customer service, call center and / or related area within the foodservice industry.

• Recent experience in a fast paced call center environment.

• Previous experience using Cisco phone systems/multi phone line systems.

Next Steps: Apply here on line, or give us a call at  (864) 558-0823

Crown Staffing is an equal opportunity employer M/F/D