Sales Support Administrator Job Details

Monday – Friday | 9am – 530pm | $18.00/Hour

• Overtime possible and mandatory

• Office and customer support environment

• Opportunity to work with sales systems, SAP, and customer account management tools

Sales Support Administrator Requirements

• High School Diploma or equivalent required

• Minimum of 1 year of administrative support and strong customer service experience required

• Intermediate proficiency in Microsoft Word and Excel required

• Strong analytical, organizational, and problem-solving skills

• Excellent communication and time management skills

About the Sales Support Administrator Role

As a Sales Support Administrator, your responsibilities will include:

• Providing administrative support to the assigned Sales force team

• Preparing quotes, customer order guides, reports, and pricing documentation

• Coordinating logistics for customer roll-outs, product launches, and installations

• Communicating order statuses, returns, credit issues, and shipping updates to Sales Representatives and customers

• Maintaining and updating company databases and sales support systems

• Requesting product literature and samples from manufacturers

• Following up on Factory Direct Orders and tracking deliveries using proof-of-delivery documentation and shipment tracking numbers

• Assisting with customer re-supply calls and account support

• Performing additional duties as assigned by management