Customer Service Representative
Date Posted: 10/16/2026
Job Snapshot
- Employee Type:
- Contract
- Location:
- Chicago, IL
- Date Posted:
- 10/16/2026
Job Description
Customer Service Representative
Schedule: Monday – Friday |8am – 5pm Pay Rate: $22/hr
- Overtime possible based on operational needs, including campus events.
Customer Service Representative Requirements
- High School Diploma or equivalent required
- Minimum 2 years of customer service experience required
- Ability to work independently with limited supervision
About the Parking Office Customer Service Representative Role
As a Parking Office Customer Service Representative, your responsibilities will include:
- Coordinating daily administrative and customer service operations within the Parking Office
- Assisting Transportation and Parking Services Managers with daily operational activities
- Providing professional customer service and resolving parking-related inquiries and complaints
- Processing cash transactions and maintaining accurate cash-handling records
- Generating reports using parking management databases
- Maintaining accurate parking lot inventory counts and permit records
- Using T2 Flex to manage parking permits, customer queries, and online sales transactions
- Allocating parking permits and coordinating electronic business transactions
- Monitoring parking access and revenue control equipment to ensure proper operation
- Coordinating preventative maintenance for pay-in-lane and pay-on-foot equipment
- Communicating with equipment vendors to order replacement parts and resolve malfunctions
- Assisting with transportation operations and monitoring transit service schedules
- Collecting, analyzing, and reporting passenger ridership data
- Coordinating parking and transportation logistics for campus events
- Supporting transportation programs, including carpooling, car-sharing, and occasional parking
- Assisting with dial-a-ride and injured student shuttle service coordination
- Maintaining accurate records related to parking permits, transactions, and transportation services
- Supporting project tracking and administrative reporting
- Collaborating with parking supervisors, transportation management, and administrative teams
- Managing special projects and additional transportation-related duties as assigned
Why Work With Crown Staffing
- MEC Health, 24-Hour Group Accident, Short-Term Disability, Term Life and AD&, Dental , Vision, Behavioral Health, IDX Social Plus, FreeRX
- Earned Paid Leave (based on hours worked)
- Competitive pay
- Weekly pay
- Direct deposit with pay card option
- No fees for our services and ongoing support
- Opportunities for permanent placement and career advancement
- Supportive work environment focused on teamwork and employee welfare
Walk-ins welcome!
637 W North Ave Villa Park, IL
(630)782-5222
Apply now!!
Crown Staffing is an Equal Opportunity Employer M/F/D
